Products purchased via www.seagulluav.com are shipped from Romania – EU.

Note that Import Duty fees may apply at the time of arrival to the country of destination outside of European Union.

We ship to most countries worldwide. If you can’t find yours during Checkout- drop a message from the Contact page.

Current country limitations, due to European sanctions:

• Iran
• Myanmar (Burma)
• North Korea
• Russia
• Syria

Link to the European Commission Sanctions website.

We ship with the following couriers:

See below a detailed description of each shipping option, and choose the right one to suit your needs.

“DHL EXPRESS WORLDWIDE”
Fastest Track & Trace shipping option.

• Our fastest shipping option !
• Insured for the complete order amount.
• Detailed online tracking.
• Is registered in every location of the transit route.
• Highest priority handling by same courier.

“FEDEX INTERNATIONAL PRIORITY”
Very Fast Track & Trace shipping option.

• One of the fastest shipping options !
• Insured for the complete order amount.
• Detailed online tracking.
• Is registered in every location of the transit route.
• Highest priority handling by same courier.

“TRACKED PACKET”
Best value Track & Trace shipping option

• Insured for the complete order amount.
• Full Track & Trace information.
• Limited to € 500.00 order subtotal.

It varies depending on the country and option selected. See below estimated shipping times.

“DHL EXPRESS WORLDWIDE”

• Delivery time within 1-3 business days within EU.
• Delivery time within 3-5 business days + customs time, outside of EU.

Liability: We can’t be held responsible for DHL delivery times, the above are estimations listed from DHL.
Leadtime: Courier pickup next day, if order is placed before 10:00pm GMT (Greenwich Mean Time)
Note: Ships only on business days – excluding weekends and holidays!

“FEDEX INTERNATIONAL PRIORITY”

• Delivery time within 3-5 business days + customs time, outside of EU.

Liability: We can’t be held responsible for FedEx delivery times, the above are estimations listed from FedEx.
Leadtime: Courier pickup next day, if order is placed before 10:00pm GMT (Greenwich Mean Time)
Note: Ships only on business days – excluding weekends and holidays!

“TRACKED PACKET”

• Delivery time within 5-10 business days within EU.
• Delivery time within 10-20 business days + customs time, outside of EU.

Liability: We can’t be held responsible for Posta Romana delivery time estimates. Shipment is handled by the country of destination postal services.
Leadtime: Shipping delay can occur due to processing time at Posta Romana.  
Note: Ships only on business days – excluding weekends and holidays!

If you are ordering as a Company within the European Union and have a valid EU VAT ID, you can submit your ID during Checkout..

The format needs to be “XX12345678” – where XX is Your country code letters. (example: ES12345678)
You can verify the validity of Your VAT ID by any Member State on VIES (European Commission website)

The form looks like this at Checkout:

Please see the details below in regards to your chosen shipping option.

Declaring a shipment “Lost in Transit”

If your order has not been delivered within 30 business days from the order “Completed” email – it can be declared as “Lost in Transit”.
Expected delivery time to the recipient varies, depending on the country of destination and chosen shipping option.

Please see section “What is the shipping time ?” in the FAQ, for estimated shipping times.

Don’t hesitate to Contact us if your order didn’t arrive within 30 business days. As well try to contact your country’s customs service – quite often they don’t inform about having a shipment in their custody !

Please see the following link for options – https://www.seagulluav.com/odr